Consent:

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect:

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information:

We use the information we collect in various ways, including to:

1. Provide, operate, and maintain our website and services.
2. Improve, personalize, and expand our website and services.
3. Understand and analyze how you use our website.
4. Develop new products, services, features, and functionality.
5. Communicate with you for service updates, and for marketing and promotional purposes.
6. Send you emails.
7. Find and prevent fraud.

Use of Artificial Intelligence (AI):

To enhance our services and marketing efforts, we utilize artificial intelligence (AI). Your information may be used by our AI systems in the following ways:

• AI-Powered Communications: We may use AI to generate and send communications via email, SMS, or voice regarding property listings, appointments, and other relevant information.
• Data Analysis: We use AI to analyze market trends and property data. Your personal information may be processed by these systems to provide personalized services and recommendations, but it is not used to train general-purpose AI models.
• Content Creation: We may use generative AI to create marketing materials. Information you provide may be incorporated into this process.

By using our services, you consent to the processing of your information by these AI systems as part of our standard business operations.

Use of Client Content for Marketing:

As part of our mission to market and promote our services and successes, you agree that we may use content related to your engagement with us for promotional purposes. This includes, but is not limited to:

• Client Reviews and Testimonials: We may publish reviews or testimonials you provide on our website, social media, and in other marketing materials.
• Property Information: We may use photos, videos, and details of properties we have listed, sold, or managed for you in our marketing portfolios, social media, and advertisements.
• Event Photos and Videos: If you attend an event hosted by us, we may use photos or videos in which you appear for promotional purposes.

By engaging our services, you grant LEVEL UP HOME GROUP a perpetual, worldwide, royalty-free license to use, reproduce, and display this content in any and all media for marketing and promotional purposes. If you do not wish for your content to be used in this manner, please contact us in writing.

Log files:

LEVEL UP HOME GROUP follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons:

Like any other website, LEVEL UP HOME GROUP uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies:

You may consult this list to find the Privacy Policy for each of the advertising partners of LEVEL UP HOME GROUP.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on LEVEL UP HOME GROUP, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that LEVEL UP HOME GROUP has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies:

LEVEL UP HOME GROUP's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

CCPA Privacy Rights (Do Not Sell My Personal Information):

Under the CCPA, among other rights, California consumers have the right to:

1. Request that a business that collects a consumer's personal data disclose the categories.
2. Request that a business delete any personal data about the consumer that a business has collected.
3. Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information:

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

LEVEL UP HOME GROUP does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.